Contact

Last updated: 28 October 2026

The IMPROPER. online store is operated by:

DPS.SBS j.d.o.o.
Franje Krežme 16, 31000 Osijek, Croatia
OIB: 46920199989
VAT ID: HR46920199989
Email: improper@dps.sbs

Orders, delivery and returns

Write to improper@dps.sbs with your order number. We reply to every message within 2 working days.

Complaints

Send complaints in writing to improper@dps.sbs or by post to the address above. We confirm receipt and reply in writing within 15 days, as required by the Croatian Consumer Protection Act.